Membership Charter

As a member of Kalparrin, carers and families have the right to:

• Information, resources and referral to services
• Respite weekends
• Regular newsletters
• Kalparrin drop-in centre and parent lounge
• Kalparrin website
• Be treated with respect and dignity
• Confidentiality
• Employees are required to provide an effective, efficient, prompt and courteous service to all members

As a member of Kalparrin you have a responsibility to:

• Be courteous and respect roles of Kalparrin staff
• Tell us about any concerns you have
• Respect the privacy of other Kalparrin members
• Maintain confidentiality with regard to information which has not been previously publicised, and not speak on behalf of Kalparrin members without prior authorization
• Protect and promote the good reputation of Kalparrin members
• Behave ethically and honouring high standards of integrity as a member of Kalparrin